• Tracking daily orders online from our site, Amazon, eBay and Instagram
• Creating shipping labels for new orders using appropriate platform
• Preparing shipping boxes according to the order
• Preparing manifests for shipments
• Conducting inventory check as required
• Coordinating printing and packaging jobs as needed for shipments
• Assisting with marketing/advertising campaigns (both on social media as well as direct marketing at booths) as required
• Handling customer service duties by following up on orders, issues and special requests
• Resolving package delivery issues by coordinating with customers and delivery services (USPS, UPS, Canada Post, etc.)
• Assisting with logistics and customs for new shipments of stock
• Helping in office/staff management duties as required
• If the candidate has technical skills, he/she can also assist with additional site and app development

Hiring Bonus of $1200!!
(for full time candidates only)

• Tracking daily orders online from our site, Amazon, eBay and Instagram
• Creating shipping labels for new orders using appropriate platform
• Preparing manifests for shipments
• Conducting inventory check as required
• Coordinating printing and packaging jobs as needed for shipments
• Assisting with marketing/advertising campaigns (both on social media as well as direct marketing at booths) as required
• Handling customer service duties by following up on orders, issues and special requests
• Resolving package delivery issues by coordinating with customers and delivery services (USPS, UPS, Canada Post, etc.)
• Assisting with logistics and customs for new shipments of stock
• Helping in office/staff management duties as required
• If the candidate has technical skills, he/she can also assist with additional site and app development projects

Hiring Bonus of $1200!!
(for full time candidates only)

• Answer customer emails and calls
• Follow up with customer issues
• Help manage wholesale accounts
• Work with Sales and Shipping teams to help resolve customer issues
• Coordinate with shipping partners to ensure daily pick ups

• Work directly with the Head of Marketing to strategize and execute campaigns across all stages of the marketing funnel
• Optimize the website to increase sales
• Analyze website analytics to uncover trends and opportunities
• Launch SMS campagins
• Build email segments in Klaviyo. Craft a series of emails that result in an above-average open and CTR.