Operations Assistant - Full Time (Edison, NJ)

About Us

We are an e-commerce and a wholesale gift business that operates from NJ and ships to US and 40 other countries internationally. This is a great hands-on experience for those seeking an internship or entry level jobs since training will be provided. This is an ideal position for candidates that are looking to grow in a position and a company that is growing with potential for global expansion.

Job Responsibilities:

  • Tracking daily orders online from our site, Amazon, eBay and Instagram 

  • Creating shipping labels for new orders using appropriate platform

  • Preparing shipping boxes according to the order

  • Preparing manifests for shipments

  • Conducting inventory check as required

  • Coordinating printing and packaging jobs as needed for shipments

  • Assisting with marketing/advertising campaigns (both on social media as well as direct marketing at booths) as required

  • Handling customer service duties by following up on orders, issues and special requests

  • Resolving package delivery issues by coordinating with customers and delivery services (USPS, UPS, Canada Post, etc.)

  • Assisting with logistics and customs for new shipments of stock

  • Helping in office/staff management duties as required

  • If the candidate has technical skills, he/she can also assist with additional site and app development projects

Position Requirements:

  • Comfortable using computers, internet and mobile applications•

  • Has working knowledge of most commonly used programs like Word, Excel, PPT, PDF, etc.•

  • Willing to learn new skills and is a team player

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