Great products for children and it’s my second time buying in modi toys but the customer support is not up-to mark!
Made an order 2 days ago! Want to cancel it and redo it as I forgot to add free mini durga devi! Sent a mail and message immediately but got no response and there is no info about how to cancel my order!
Hi Sasri, our records indicate that you emailed us at 3pm ET on Friday. Our small team was busy fulfilling orders at the time so we weren't able to read and respond to your email immediately. However, you'll be glad to know that we, in fact, did include the free mini Durga Devi, as per our promotion, even though your order technically didn't qualify for it. As a returning customer, we value your support and wanted to ensure you had an opportunity to take advantage of our limited time promotional offer.
Books felt used. Definitely not the quality expected. Regretting purchasing them!
Hi Jateel, I'm so sorry to hear your felt the books you received were used. I can assure you that all of our products -- whether toys or books -- are shipped brand new. However, you may be referring to 3 of the 6 Devi books you received in your Bookish Bundle. Not sure if you read the disclaimer on our website when placing the order, but we wanted to be as transparent as possible about the quality issues some customers may face when they receive the Devi books. To read more, please click here: https://www.moditoys.com/blogs/south-asian-brands/an-explanation-about-our-devi-books-on-sale?_pos=6&_sid=638166645&_ss=r
No doubt the book bundle is very colour and cute. My son like the pictures and colour but I must say the story is very good too. Only one thing I say is the cost the books with delivery are very very pricy.
My 3 year old absolutely loves books and I thought this bundle would be a great addition to his bookshelf. I have to say the books are better than I expected. He is very curious and wants to know more. He had read the Ganesha's sweet tooth before and finding a connection between that book and How Ganesha broke his tusk, he is even more intrigued.
I'm glad I got this bundle.
Love the books! 10/10
However, the voice box in Baby Krishna isn’t working at all. Can we get a replacement?